"Are you on a first name basis with the librarian? If so, chances are, you're spending too much time at the library. What you need is fast, reliable research you can access right in your office. An all it takes is West(tr)."
This is so much B.S. glasses and all. West, is of course, part of Thomson Reuters (the real evil empire is revealed) and they and Reed Elsevier's Lexis-Nexis divide up most of the legal information money.
Chemistry vendors are known for trying an end-run around the librarian, but usually they're a bit more slick. This is just so wrong - particularly when they market how they'll help you raise your visibility and make your ROI clear in your organization.
Update 8/26: But wait, there's more. Eli Edwards mentions other recent issues with West. First they cut off free printing services to Puerto Rico (they have since reinstated) and then they refused to participate in AALL's price list. Bravo to AALL for refusing sponsorship from West.