Jenica Rogers, Director of Libraries and Archives at SUNY Potsdam, famous for dropping the ACS package, gave an outstanding Keynote at the Charleston Conference back in November. Her slides are here. There is a video here (only about 30 minutes - watch it). The title here is based on her point that librarians have Stockholm Syndrome and are like deer in the headlights.
Ms Rogers is notable for many things. She is somewhat young to be a Director of Libraries. She shares what it's like to be an administrator and provides wonderful mentoring for academic librarians in the ranks. She's a talented writer and speaker.
She also is quick to call bullshit when vendors play shenanigans thinking they can bully her because she is a woman or because she's younger. She's known for this with ACS and she's also taken on Sage.
This talk was more about how we need to be more than a pocketbook. How we need to call bullshit when vendors don't negotiate honestly. She brings up some horrific examples of contracts saying the library will try to thwart FOIA requests to get what they're paying. Libraries being offered deals if they stop pushing Open Access.
I think this resonated with a lot of people. I know of a society that was pricing based on what they could get away with, not their expenses plus a cushion. I think this is more typical that we know.
Anyhow. A while after, a rebuttal (yes really) came out in Against the Grain. I'll have to admit that I feel protective of Ms Rogers - which she surely doesn't need from me - so I got defensive immediately. But I looked at it again. Surely it's not all goodness and light for these authors! One says in the comments about some problems she has had.
One thing that some commenters miss is that many people use - eek - swear words to express frustration over difficult situations or people. In some parts of the country swear words are part of the fabric of conversation. Her twitter account is her conversation. Her personal blog is conversation. That doesn't make her a bully. I have to admit that I was brought up not to swear and it was jarring to live next to someone from Brooklyn when I first got to college! And then when I went into the Navy... holy cow. (Of course now I can swear with the best of 'em. Who said the Navy wasn't good training?)
I have to admit that I'm a third-party to the negotiations. I come from a rich institution with strong leadership in the library that also won't take crap from vendors. They deal with this so I don't have to, but I will say that I will have to deal with our scientists who are going to miss some journals we're going to cancel next year from the society that insisted on a 16% price increase. I don't know if I'll point this video out to them but I hope some people outside the library world will watch it to understand a little more about what goes on.
This is really just meant to be a pointer post - I'll leave more detailed analysis to others. I do recommend you note this post to LIBLICENSE - someone else standing up.