Friday morning Abigail Goben, Meg Smith, and I presented at the Association of College and Research Libraries conference in Baltimore. I am not an academic librarian but I do serve researchers. I would say that SLA is probably more appropriate for librarians serving researchers in government, industry, and other settings. This was local, though!
The polls yielded some interesting feedback.
- Our audience members were overall fairly experienced in metrics, with some experts. They knew most of the terms we threw out
- Many of their libraries have informal support for metrics with a few libraries having formal support
- Librarians sometimes have an uneasy role with metrics:
- Frustrated with inappropriate use or use by uninformed people
- Difficulty working with researchers and with administration: who should pay for the tools? who should do the work?
- Librarian as neutral vs. metrics for competition
- Many organizations do have RIM thingies, but they are mostly at the office of research or provost's office. There is a need for more help in how librarians can work with these offices.